MHR 650 Lecture Notes - Lecture 5: Employee Retention, Due Diligence
Document Summary
First-order change: o: maintains and develops the organization, e. g. continuous and smaller changes to the structure of an organisation. Second-order change: transformational, fundamentally changes the way an organization functions, e. g. downsizing. Mid-range changes: overcomes inertia but is not revolutionary, avoids the alarming implications of large scale change. Long periods of stability followed by short bursts of change and instability. Robust transformation: considers environmental conditions as being temporary and requiring robust responses including the enactment of new capabilities. Does not necessarily lead to increased productivity. There are a variety of new technologies being used, for example: customer relationship management (crm) systems, enterprise resource planning (erp, wireless technology, business process reengineering (bpr, six sigma. Types of mergers and acquisitions: excessive capacity, neighboring market expansion, new product or market investment, research and development o. 40% of canadian firms expect to grow through m&a over the next 3 years.