BUS 272 Lecture Notes - Lecture 10: Peanut Butter, Ingratiation, Knowledge Network

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Capacity that a has to influence the behaviour of b so that b acts in accordance with a"s wishes, as a possesses something that b desires. Power exists when someone is dependent on someone else. Power and dependency go hand-in-hand, and cannot exist in the absence of either one. When b has a fear of losing something that he/she values, it produces fear. Formal power: reward power: the ability to give rewards that others value, coercive power: the ability to punish or give instructions. Example: firing, demoting, pressurizing, blackmailing, etc: legitimate power: ability to use authoirty which has been given because of. Personal power: referent power: the ability to influence because people admire people. Appeak, charismatic dynamism, and likebility: expert power: a person who has expertise in something, you tend to listen. This is related to the skill sets that individuals possess: information power: a person who has a wide-social and knowledge. Network and people tend to listen to him/her.