BUS 272 Lecture Notes - Role Conflict, Mental Model, Ken Blanchard

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Graeme Coetzer

Document Summary

The ability to influence, motivate, and enable others to contribute toward the effectiveness of the organizations of which they are members. The view that leadership is broadly distributed rather than assigned to one person. Employees are leaders when they champion change in the company or team. Calls for: formal leaders willing to delegate power, collaborative culture employees support each other, employees able to influence through persuasion. Personal characteristics that lead to superior performance in a leadership role. Identified as key influences on leadership potential and of effective leaders. Extroversion, conscientiousness, and other personality dimensions: self-concept. Positive self-evaluation (high self-esteem, self-efficacy, internal locus of control: drive. Truthfulness and consistency of words and actions: leadership motivation. Motivation to lead others: knowledge of the business. Enable to make more intuitive decisions: cognitive and practical intelligence. Ability to solve real-world problems by adapting to, shaping, or selecting the appropriate environment (practical intelligence: emotional intelligence.