ADM 2336 Lecture Notes - Lecture 3: Complex Differential Form, Safety Culture, Customer Service
26 Jan 2017
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Document Summary
Organizational structure: formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Organizational chart: a drawing that represents every job in the organization and the formal reporting relationships between these jobs. Elements in combination: mechanistic organizations: efficient, rigid, predictable, and standardized organizations that thrive in stable environments, organic organizations: flexible, adaptive, outward-focused organizations that thrive in dynamic environments. Simple structures: one person as the central decision making figure. Bureaucratic structure: exhibits many facets of mechanistic organization. Functional structure: employees are grouped by functions they perform within the organization. Multi-division structure: employees are grouped by product, geography, or client. Product structure: employees are grouped around different products a company offers. Geographic structure: employees grouped around different regions the company does business in. Client-based structure: employees are organized around serving customers. Matrix structure: a complex form of organizational structure that combines a functional and multidivisional grouping. Restructuring: the process of changing an organizations structure.
