MHR 405 Lecture Notes - Lecture 2: Job Satisfaction, Job Performance, Brand Management
28 Feb 2022
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Document Summary
A person"s evaluation of his/her job and work context. An appraisal of the perceived job characteristics, work environment, and emotional experience at work. Happy workers are somewhat more productive workers, but: General attitude is a poor predictor of specific behaviours. Job satisfaction effect on performance is lower when employees have less control over output. Reverse explanation: job performance affects satisfaction, but only when rewarded. Self concept model: three cs and four selves. We have multiple selves (e. g. executive, partner, environmentalist) High separation among selves (e. g. not all about work) High: more adaptive, diverse networks, but more stressful. High: better performance, leadership, career development, less threatened in conflict. Riskier decisions, inflated perceived personal credit, slower recognition of mistakes. Motivated to interaction with those who affirm our self view. Belief that we can successfully perform a task. General beliefs about personal control over life events. Higher self evaluation with internal locus of control. Define self as socially connected to group (social identity)
