MHR 733 Lecture : Chapter 7
Document Summary
*** chapter 7: on the job training *** Definition: trainee receives instruction and training at work station from a supervisor or experienced coworker. Most misused: y often not well planned or structured y y. People assigned to train have no training to be trainer. Breaks down the job into small tasks, prepares equipment and supplies and allocates time to learn each task. Determine communication strategy and what trainee already knows and nature of the tasks to be performed. Stages: put trainee at ease, guarantee the learning, build interest and show personal advantage. Trainee performs task under guidance from instructor who provides feedback and reinforcement. Ask trainee to perform less difficult parts of job. Gradually tapers off instruction as employee gains confidence and skill. Should not be managed differently from other types of training. Trainers must be properly chosen and trained y. Sme may need train-the-trainer program: performance aids.