GMS 200 Chapter 2: Chapter 2 - Management History.docx

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Storage device, arithmetic unit, punch card input system. Midvale steel company - workers purposely operated below their capacity. As they became more productive, fewer of them would be needed and jobs could be eliminated. Workers waste much of their effort by relying on rule of thumb method rather than on optical work method that can be determined by scientific study of task. Classical management approach - people are rational: scientific, administrative, bureaucratic. People can"t drive themselves; management needs to direct them. Taylor"s 4 principles: develop for every job a science that includes rules of motion, standardized work implements, and proper working conditions. science: support workers by carefully planning their work and by smoothing the way as they go about their jobs. Fayol scalar chain principle - there should be a clear and unbroken line of comm. from top to bottom of organization. Utility of command principle - each person should receive orders from only one boss.