Management and Organizational Studies 4485F/G Study Guide - Agency Shop, Union Representative, Bargaining Power
6 Dec 2012
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Chapter 11 collective bargaining and labour relations. Magna granted voluntary recognition of caw, in return workers gave up right to strike. Realization that new principles would be needed to stay competitive. Unions can"t stay static, must take on new issues and find new ways of making progress. To be more competitive, employers must not only reduce cost but improve quality. An effective industrial relations system does not eliminate conflict; it provides a web of rules that resolve conflict in a way that minimizes costs to management, employees and society. Open conflict relationship: the parties have an extreme distrust and dislike for one another. Containment-aggression relationship: distrust remains, but to lesser extent. Accommodation is more courteous, still hindered by lack of trust and acceptance of the other party. Parties can achieve cooperative model by seeking new ways of working together to solve issues.
