Management and Organizational Studies 2181A/B Study Guide - Final Guide: Ingroups And Outgroups, Agreeableness, Job Performance

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Leadership: the use of power and influence to direct the activities of followers toward goal achievement. Leaders may be judged by objective evaluations of unit performance: ex: profit margins market share, sales, returns on investment, productivity, quality, costs in relation to budgeted expenditures, etc. Leader effectiveness: the degree to (cid:449)hi(cid:272)h the leade(cid:396)"s a(cid:272)tio(cid:374)s (cid:396)esult i(cid:374) the a(cid:272)hie(cid:448)e(cid:373)e(cid:374)t of the u(cid:374)it"s goals, the (cid:272)o(cid:374)ti(cid:374)ued (cid:272)o(cid:373)(cid:373)it(cid:373)e(cid:374)t of the u(cid:374)it"s e(cid:373)plo(cid:455)ees, a(cid:374)d the development of mutual trust, respect, and obligation in leader-member dyads. Leader actions: decision-making styles, time-driven model of leadership, day-to-day behaviours, behavioural approach, beha(cid:448)iou(cid:396)s that fall outside of a leade(cid:396)"s t(cid:455)pi(cid:272)al duties. Transformational leadership theory: leader-member exchange theory. Leader-member exchange theory: a theory describing how leader-member relationships develop over time on a dyadic basis. The theory discusses why: different members of the same unit have different views on leaders, leaders may interact differently with different followers.