CMN 279 Chapter 2: Chapter 2 - Getting Started Planning and Writing Business Messages

• School: Ryerson University
• Department: Communication
• Course: CMN 279
• Professor: John Burry

Document Summary

Assessing the purpose, audience and most appropriate channel for the communication. Mapping out the most strategic and logical arrangements of ideas and details. Drafting composing the actual message by choosing the precise wording and the style of organization that delivers information. Evaluating your draft from the point of view of your readers to check for completeness, coherence, accuracy, consistency and appropriateness of language and organization. Most messages aren"t just communicated they are send with a specific audience in mind, even if the audience is large or dispersed one. In business today, it is uncommon to communicate with people you may never meet face to face. Useful to focus your message by thinking about the members of your audience beforehand and evaluating their needs. By guarding false assumptions you can also make a few educated guesses based on the receiver"s professional position and responsibilities relative to your own.