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GMS200 Ch2.docx

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Department
Global Management Studies
Course
GMS 200
Professor
Shavin Malhotra
Semester
Fall

Description
GMS200 Chapter 2: Management Learning from Past to Present Scientific Management - emphasizes careful selection and training of workers and supervisory support • Standardized tasks • Proper working conditions • Carefully select workers • Carefully train workers • Provide proper incentives • Support workers Motion study- is the science of reducing a task to its basic physical motions ---- Administrative principles 1. Division of labour 2. Authority 3. Discipline 4. Unity of command 5. Unity of direction 6. Subordination of individual interests 7. Remuneration 8. Centralization 9. Scalar chain 10. Order 11. Equity 12. Personnel tenure 13. Initiative 14. Espirit de corps Fayol 5 rules/duties of management 1. Foresight 2. Organization 3. Command 4. Coordination 5. Control GMS200 Chapter 2: Management Learning from Past to Present Bureaucracy – rational and efficient form of organization founded on logic, order and legitimate authority - An ideal, intentionally rational, and very efficient form of organization - Based on principles of logic, order, and legitimate authority Behavioural Management Follectts Organiztions as Communities - Groups -mechanisms for individuals to combine talents - Organizations are cooperating “communities” - Manager’s job –foster co-operation Hawthorne Study: Hawthrone effect – tendency of persons singled out for special attention to perform as expected Human relations movement- suggested that managers using good human relations will achieve productivity Organizational behaviour – study of individuals and groups in organizations Maslows Theory of Human Needs Need – physiological or psychological deficiency that a person wants to satisfy Deficit principle: A satisfied need is not a motivator of behaviour. Progression principle: A need becomes a motivator once the preceding lower-level need is satisfied. Both principles cease t
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