GMS 200 Chapter Notes - Chapter 1: Collegehumor, Firstline, Dynamite Entertainment

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jahidi

Document Summary

*** people and their talents are the ultimate foundations of organizational performance. Intellectual capital = collective brainpower/shared knowledge of a workforce that can be used to create value. Knowledge workers = someone whose mind, not just physical abilities, are critical assets. Workforce diversity = differences among workers in gender, race, age, ethnicity, religion, and able-bodiedness. Prejudice = negative, irrational opinions and attitudes regarding members of diverse populations, sets the stage for diversity bias. the full benefits of organizational membership. Discrimination = visible minority members are unfairly treated and denied members of visible minorities from rising above a certain level of organizational responsibility. Glass-ceiling effect = invisible barrier or (cid:498)ceiling(cid:499) that prevents women and. Ethics = code of moral principles that sets standards of what is (cid:498)good(cid:499) and (cid:498)right(cid:499) as opposed to (cid:498)bad(cid:499) and (cid:498)wrong(cid:499). Globalization = worldwide interdependence of resource flows, product markets, and business competition that characterizes our new economy.