GMS 200 Chapter Notes - Chapter 2: Lillian Moller Gilbreth, Human Relations Movement, Henri Fayol

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Ramsoomair

Document Summary

Classical approaches: assumption of classical approaches: people are rational, 1) scientific management emphasizes careful selection and training of workers and supervisory support. Standardized tasks; proper working conditions; carefully select workers; carefully train workers; provide proper incentives; support workers. Motion study the science of reducing a task to its basic physical motions. Frank and lillian gilbreth pioneered the use of motion studies: 2) administrative principles. Henri fayol identified 14 principles of management that should be taught to all aspiring managers. Division of labour; authority; discipline; unity of command; unity of direction; subordination of individual interests; remuneration; centralization; scalar chain; order; equity; personnel tenure; initiative; espirit de corps. Fayol identified five rules/duties of management: foresight; organization; command; coordination; control: 3) bureaucratic organization a rational and efficient form of organization founded on logic, order, and legitimate authority. Clear division of labour; clear hierarchy of authority; formal rules and procedures; impersonality; careers based on merit are the characteristics that define the organization.