Textbook Notes (270,000)
CA (160,000)
Ryerson (10,000)
GMS (1,000)
GMS 200 (500)
Chapter 8

GMS 200 Chapter Notes - Chapter 8: Strategic Management, Work Unit, Departmentalization


Department
Global Management Studies
Course Code
GMS 200
Professor
Lori Anne Heckbert
Chapter
8

This preview shows pages 1-3. to view the full 10 pages of the document.
GMS200-111 Chapter 8 December 7, 2015
CHAPTER 8: ORGANIZATIONAL STRUCTURES AND DESIGN
ORGANIZING AS A MANAGEMENT FUNCTION
What Is Organization Structure?
A system of tasks, reporting relationships, and communication linkages.
Formal Structures
The official structure of the organization; describes how an organization is supposed to work.
Organizing: The process of arranging people and resources to work toward a common goal.
Organization Chart: Describes the arrangement of work positions within an organization.
Basics of an Organization’s Formal Structure:
Division of Work: Positions and titles show work responsibilities.
Supervisory Relationships: Lines show who reports to whom.
Communication Channels: Lines show formal communication flows.
Major Subunits: Positions reporting to a common manager are shown.

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

GMS200-111 Chapter 8 December 7, 2015
Levels of Management: Vertical layers of management are shown.
Informal Structures
The set of unofficial relationships among an
organization’s members.
Social Network Analysis: Identifies the
informal structures and their embedded
social relationship that are active in an
organization.
TRADITIONAL ORGANIZATION STRUCTURES
Departmentalization: The process of grouping people and jobs into work units.
Functional Structures
Groups together people with similar skills who perform similar tasks.
Advantages of Functional Structures:
Economies of scale with efficient use of resources.
Task assignments consistent with expertise and training.
High-quality ethnical problem solving.
In-depth training and skill development within functions.
Clear career paths with functions.
Disadvantages of Functional Structures:
Difficulties in pinpointing responsibilities.
Product or service quality.
• Innovation.
Functional Chimneys Problem: A lack of communication and coordination across functions.

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

GMS200-111 Chapter 8 December 7, 2015
Divisional Structures
Groups together people working on the same product, in the same area, wth similar customers, or on
the same processes.
Product Structure: Groups together people and jobs focused on a single product or service.
Geographic Structure: Groups together people and jobs performed in the same location.
Customer Structure: Groups together people an jobs that serve the same customers or clients.
Work Process: A group of related tasks that collectively creates a valuable work product.
Process Structure: Groups jobs and activities that are part of the same processes.
You're Reading a Preview

Unlock to view full version