ITM 102 Chapter 9: ITM102 - Chapter 9 (Textbook Notes)
6 Oct 2016
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Document Summary
Enterprise resource planning (erp) systems, which are based on a suite of integrated software modules and a common central database. o. Enterprise software is built around thousands of predefined business processes that reflect best practices o o. Companies implementing this software would have to first select the functions of the system they wished to use and then map their business processes to the predefined business processes in the soft ware. A firm would use configuration tables provided by the software manufacturer to tailor a particular aspect of the system to the way it does business. If the enterprise software does not support the way the organization does business, companies can rewrite some of the software to support the way their business processes work. However, enterprise software is unusually complex, and extensive customization may degrade system performance, compromising the information and process integration that are the main benefits of the system.
