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Ryerson University
Retail Management
RMG 200
Brent Barr

Developing Partnering Relationships with Employees Four human resource management activities that build commitment through developing partnering relationships with employees are: Reducing Status Differences  Through use of language and cut substantively by lowering wage differentials and increasing communications between managers at different levels in the company Promotion from within  Staffing policy that involves hiring new employees only for positions at the lowest level in the job hierarchy and then promoting employees for openings at higher levels in the hierarchy Balancing Careers and  Job sharing, child care, employee assistance programs Families  Flextime: job scheduling system that enables employees to choose the times they work Enable employees to pursue outside interests TRENDS IN RETAIL HUMAN RESOURCE MANAGEMENT Three trends in HRM:  The increasing importance of having diverse workforce  The growth in legal restrictions on HR practices  Use of technology to increase employee productivity Managing  Minority groups now embrace their differences and want employers to accept them for who they Diversity are  Retail customers’ racial and ethnic backgrounds are increasingly diverse  Fundamental principle of managing diversity is recognition that employees have different needs and require different approaches to accommodating those needs Diversity Training  Developing cultural awareness – teaches people how their own culture differs from the culture of other and how stereotypes they hold influence the way they treat people  Building competencies – role playing to develop better interpersonal skills Support Groups and Mentoring  Mentoring programs: high level managers help lower level managers learn the firm’s values Career Development and Promotions  Glass ceiling Legal and  All employers and employees must comply with Employment Standards Act Regulatory o Wages Issues in o Paid holidays and vacations HRM o Leave for maternity o Parental care o Adoption o Bereavement leave
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