FRHD 3400 Chapter Notes - Chapter 5: Amygdala, Rapidfire, Negative Approach

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Could, can or would questions are open but have additional advantage of giving more power to (cid:272)lie(cid:374)t, (cid:449)ho (cid:272)a(cid:374) (cid:373)o(cid:396)e easil(cid:455) sa(cid:455) that the(cid:455) do(cid:374)"t want to respond. Closed questions may start with do, is or are. Clients give more detail & talk more in response to open questions. Could, would & can are most open bc they give clients the (cid:272)hoi(cid:272)e to (cid:396)espo(cid:374)d (cid:271)(cid:396)iefl(cid:455) (cid:894)i. e. (cid:862)no, i (cid:272)a(cid:374)"t(cid:863)(cid:895) o(cid:396) e(cid:454)plo(cid:396)e issues openly. Closed questions may provide specific info but may close off client talk, thus they need to be asked carefully. But if relationship is solid & topic is important, client may talk as much as if given open question: effective questions encourage more focused client conversations with more pertinent detail & less wandering. Awareness, knowledge & skills: questions for results: questions can be facilitative or be so intrusive that clients want to say nothing.

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