ADM 2337 Chapter Notes - Chapter 8: Management System, Performance Management, Performance Appraisal
17 Mar 2017
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Document Summary
Performance evaluations performance evaluated in comparison to standards set by executives and managers inform employees if any area needs improvement: developmental. Strategic relevance performance standards linked to organizational goals and competencies. Criterion deficiency improper measurement of performance based on actual performance. Reliability data collected consistent over period of time. Calibration managers gather together employee evaluations and see if they are line with another. Sources of evaluation: superior, self for meeting with the manager, subordinates, team members, vendors, customers, peers, suppliers, 360 degree multiple evaluations from different groups to develop one single profile for the superior to view. Cons: complicated, may fall into collusion by employees intentionally giving bad reviews. Error of central tendency error in rating all employees at the average. Latency or strictness error either greatly overrating or underrating the employee. Forced distribution restricted number of employees (sometimes different ones) for different performance rating categories.
