MGHB02H3 Chapter Notes -Organizational Behavior, Job Satisfaction, Organizational Learning
Document Summary
The relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment. An individual"s personality summarizes his or her personal style of dealing with the world. Dispositional approach focuses on individual disposition and personality individuals are predisposed to behave in certain ways. Situational approach characteristics of the organizational setting, such as rewards and punishment, influence people"s feelings, attitudes, and behavior example job satisfaction are determined by situation factors such as the characteristic of work tasks. Extraversion the extent to which a person is outgoing versus shy. High extraverts enjoy social situations, while those low on this dimension (introverts) avoids them extraversion is especially important for jobs that require a lot of interpersonal interaction (sales and management) Emotional stability/ neuroticism the degree to which a person has appropriate emotional control. People with high emotional stability are self-confident and have high self-esteem.
