MGHB02H3 Chapter 1: Chapter 1 Note
Document Summary
Social inventions for accomplishing common goals through group effort coordinated presence of people. Organizational survival and adaptation to change are important goals. Interaction and coordination among people to accomplish goals. Organization behaviour attitudes/ behaviour of people in organizations. Classical view advocates a high degree of specialization of labour and coordination and centralized decision making. Bureaucracy max weber strict chain of command selection and promotion criteria based on technical competence detailed rules, regulations, procedures high specialization centralization power. Problem for classical view and bureaucracy: employee alienation limit innovation and adaptation resistance to change. Minimum acceptable level of performance lose sight of overall goals. Scientific management frederick"s taylor"s system use research to determine optimum degree. Henry mintzberg interpersonal roles leadership, figurehead, liaison((cid:0) Decisional roles entrepreneur, disturbance handler, resource allocation, negotiator www. notesolution. com (cid:0) John kotter agenda setting networking agenda implementation (tactics) Organization problem diversity employee focus on quality, speed, flexibility employee recruitment and retention.
