MGHB02H3 Chapter Notes - Chapter 1: Ideal Type, Hawthorne Effect, Human Resource Management
Document Summary
Organization: social inventions for accomplishing common goals through group effort. Social inventions: understanding people and managing them to work effectively. Goal accomplishment: how organization can survive and adapt to change: motivated to join and remain in organization, work reliably productivity, quality, service, willing to learn and upgrade knowledge and skills, flexible and innovative. Group effort: how to get people to practice teamwork. Organizational behaviour: the attitudes and behaviours of individuals and groups in organization. Important to all people related to the business. Based on informed opinion and systematic study. Predicting: regular behaviour allows prediction, systematic study provides scientific foundation. Explaining: accurate prediction precedes explanation, behaviour have multiple causes. Managing: managing the art of getting things accomplished in organization through others, behaviour must be controlled or managed, prediction and explanation constitute analysis, then management constitutes action. The classical view and bureaucracy: classical viewpoint advocated high specialization of labour, intensive coordination, and centralized decision making, frederick taylor father of scientific management.
