Chapter 7 Groups and Teamwork

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2 May 2011
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Group: two or more ppl interacting interdependently to achieve a common goal. Can telecommute, not face to face or verbal. Interdependence means members rely on each other to some degree to accomplish goals. Important for 2 reasons: groups exert influence on us (attitudes, beliefs, values, we exert influence on others. Formal work groups: groups established by organizations to facilitate achievement of organizational goals. Hierarchy of most organizations is series of formal interlocked work groups. Other types of formal work groups: task force, commitees. Task force temporary groups that meet to achieve particular goals or solve particular problems. Committees permanent groups that handle recurrent assignments outside usual work group structures. Informal groups: groups that emerge naturally in response to common interests of organizational members. Not all groups pass through these stages. Applicable to new groups never met before. Well acquainted task force + committee short-circuit stages. Some organizational settings structured to skip storming & norming.

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