BU121 Chapter Notes - Chapter 13: Manufacturing Resource Planning, Mass Customization, Production Planning
Document Summary
Production and operations management an overview: production: creation of products and services essential function in every firm. Turns inputs (natural resources, raw materials, human resources, capital) into outputs (products/services: operations management: managing the conversion process of production, goal of customer satisfaction is closely linked to quality and is important in effective production and operations. Work with marketing; help decide which products to make involved with the development and design of goods and determine what production processes will be most effective. 3 main types of decisions made at 3 different stages; by production and operations management. Bus121, natasha park: production planning: first decisions facing operations managers come at planning stage. They obtain resources and determine site locations: production control: scheduling, controlling quality, costs; daily operations of running a factory. Improving production and operations: develop more efficient methods of production these 3 types of decisions are ongoing and often occur simultaneously.
