BU354 Chapter Notes - Chapter 4: Paq, Job Rotation, Performance Management
Document Summary
Organizational structure: formal relationships among jobs in an org. Many levels, hierarchical comm channels and career paths. Highly specialized jobs, narrowly defined job descriptions independent performance. Each job has 2 components (functional and product) Ex: finance personnel is responsible for finance and product. Job design: systematically organizing work into tasks that are required to perform a specific job. Position: collection of tasks and responsibilities performed by one person. Ex: 1 supervisor, 1 clerk, 5 assemblers 3 jobs and 7 positions. Positive correlation between job specialization and productivity/efficiency. Work simplification: came from scientific mgmt theory, approach to job design that assigns. Most of the administrative aspects of work (planning/organization) to supervisors/managers lower-level employees narrowly defined tasks to perform according to methods established by mgmt. increase operating efficiency in a stable environment: simplified jobs = lower satisfaction, higher absenteeism/turnover. Job enlargement: horizontal loading, more tasks at same level to relieve monotony and boredom.
