BU398 Chapter Notes - Chapter 8: Organizational Culture, Incident Command System, Charismatic Authority
Document Summary
Chapter 8: organization size, life cycle, decline complex organizations have complex procedures which sometimes result in inefficiency, rigidity, and slow response time. Organizational bureaucracy & control: bureaucracy is an efficient possible system of organizing size & organizational control: formalization: rules, procedures, written docs that prescribes rights and duties of employees. Solution: develop effective scanning and control systems inaction stage: denial occurs despite signs of deteriorating performance. Solution: acknowledge decline & take prompt action faulty action stage: serious problems & indicators of poor performance can"t be ignored. Solution: retrenchment, downsizing personnel, clarifying values, providing info: crisis stage: organization facing a panic, experiences chaos, efforts to go back to basics, sharp changes, and anger. Solution: major reorganization such as replacing top administrators and revolutionary changes in strategy and culture: dissolution stage: loss of markets & reputation, loss of best personnel, capital depletion.
