MGHB02H3 Chapter Notes - Chapter 13: Stressor
Document Summary
Causes of organizational conflict it is possible to isolate a number of factors that contribute to organizational conflict: group identification and intergroup bias; interdependence; differences in power, status, and culture; ambiguity; and scarce resources. Conflict dynamics a number of events occur when one or more of the causes of conflict take effect specifically, when conflict begins, the following events are usually seen to transpire: o o o o. Winning the conflict becomes more important than developing a good solution to the problem at hand. The parties begin to conceal information from each other or to pass on distorted information. Deviants who speak of conciliation are punished, and strict conformity is expected. Interpersonal conflict is a process that occurs when one person, group, or organizational unit frustrates the goal attainment of another. Such conflict can revolve around facts, procedures, or the goals themselves. Causes of conflict include intergroup bias, high interdependence, ambiguous jurisdictions, and scarce resources.
