GMS 200 Lecture Notes - United Parcel Service, Mary Parker Follett, Western Electric
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Week 8 gms 200 past/present of management. classical approaches to management include: scientific management, administrative principles, bureaucratic organization. Figure 2. 1 major branches in the classical approach to management. scientific management (the gilbreths [frank and lillian]: motion study. science of reducing a job or task to its basic physical motions. www. notesolution. com. a management tool (united parcel service: eliminating wasted motions improves performance. administrative principles (mary parker follett: groups and human cooperation: groups are mechanisms through which individuals can combine their talents for a greater good. organizations are cooperating communities of managers and workers. manager"s job is to help people in the organization cooperate and achieve an integration of interests: forward-looking management insights: making every employee an owner creates a sense of collective responsibility (precursor of employee ownership, profit sharing, and gain-sharing) business problems involve a variety of inter-related factors (precursor of systems thinking)