GMS 200 Chapter Notes - Chapter 2: Morale, Time And Motion Study, Scientific Management

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Rodney Umrah

Document Summary

Classical management approaches: scientific management, administrative principles, bureaucratic organization. People are rational when it comes to work. They do what is necessary to achieve the greatest personal and monetary gains. Fredrick taylor conducted studies while working as an engineer: workers did their jobs in their own way without clear specifications, believed in training workers in one best way. There is a science to it the most efficient way to do a specific task: there is no room for creativity. Taylors goal was to improve productivity of people at work: time study analyzed the motions and tasks required in any job and to develop most efficient ways to perform them. Time study has a negative effect on the workers: reduces productivity. Motion study: science of reducing a job or task to its basic physical motions. Frank was known for efficiency and productivity. Lilian was more focused on the human side and making sure employees were taken care of.