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Chapter

GMS Ch2

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Department
Global Management Studies
Course
GMS 200
Professor
Shavin Malhotra
Semester
Winter

Description
Chapter 2 Classical management approachesThere are three approaches to management scientific management administrative principles and bureaucratic organization The three approaches share a common assumptionpeople in the workplace act rationally by being motivated by economic concerns Scientific ManagementFredrick W Taylor believed that due to the lack of clarification of what employees were expected to do this led to a loss of efficiency and productivity he believed that this problem can be corrected by having managers correct and help them do their jobs the proper wayTaylors goal was to improve the productivity of the workforce thus he created the scientific management approach which includes four principals i For every job there are sets of actions that must be carried out standard work implements and proper working conditions ii Handpick employees who have the abilities to perform the job iii Train these employees to be able to complete the job and give them incentives to follow the set procedures and etc iv Help workers by carefully planning their work and smoothing the way as they go through their jobsMotion study is the science responsible for reducing the amount of work that has to be done by reducing a task to its simple physical motions 21 management smarts practical lessons from scientific managementmake results based rewards an incentive for people to work hard carefully design jobs with efficient work methodscarefully select workers with the abilities to do these jobstrain workers to perform jobs to the best of their abilities Administrative principles i Division of labor expertise in a certain field of work will allow individuals to continuously improve their skills and methods ii Authority the workforce needs to acknowledge the fact the managers have the power to give orders iii Discipline Behavior needs to be grounded in obedience and derived from respect No one shall slack or manipulate the rules
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