MHR 405 Chapter 7: Chapter 7
Document Summary
Functional: work daily together, usually within a specific function; learn to coordinate tasks. Cross-functional: made up of members from different functional specializations. Problem-solving: focus on a specific question or issue, and see the solution through to completion. Quality circles: specific type of problem solving team; usually focus on continuous improvements. Self-directed: made up of highly-skilled members that are empowered to plan, schedule and carry out work tasks; may take on all related responsibilities. Virtual: separated by distance or time linked by technology. Social loafing: the tendency for individuals to expend less effort when working collectively than when working individually. to reduce social loafing, teams should not be larger than necessary, and individuals should be held accountable for their actions. the ability of team members to complete each others tasks. team members who would prefer to work on their own threaten the team s morale. Companies are starting to select employees for these attributes.