MHR 733 Chapter Notes - Chapter 11: Negative Feedback, Positive Feedback
Document Summary
Training evaluation is the third step of the isd model and consists of two parts: the evaluation criteria (what is being measured, the evaluation design (how it will be measured) Not a single procedure; a continuum of techniques, methods, and measures. The more elaborate the procedure, the more complete the results, yet usually the more costly in terms of time and resources. Need to select the procedure based on what makes sense and what can add value within resources available. Assist managers in identifying what and who should be trained. Determine cost and benefits of a program. Determine if the training program has achieved expected results. Diagnose strengths and weaknesses of a program and pinpoint needed improvements. Barriers fall into 2 categories: 1. Requires specialized knowledge and can be intimidating. Data collection can be costly and time consuming: 2. Evaluations may be distinguished from each other with respect to: the data gathered and analyzed.