Textbook Notes (368,317)
Canada (161,798)
MGHB02H3 (269)
Chapter 4


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Management (MGH)
Samantha Montes

Ch. 4: Work, Attitudes & Work Behaviour W HAT ARE VALUES ? Values: a broad tendency to prefer certain states of affairs over others o Preference values have to do w what we consider good and bad o Broad tendency values are very general & dont predict beh well in specific situations o Values classified into: intellectual, economic, aesthetic, social, political & religious o High productivity economic value; Full employmentenlightened supervision social values o We learn values through reinforcement processes Occupational Differences in Values Ex) Profs value equal opportunity for all more highly Good person-organization fit promotes employee satisfaction & commitment Ppl choose occupations that correspond to their valuessince values are stable & acquired early in life Values across Cultures Failed business negotiations is attributable to lack of understanding of cross-cultural differences Opportunities for globally adept org: o Work Centrality Extent to which people perceived work as a central life interest differs Those w more central life interest tended to work more hrs Malak Pate1 Chapter 4 www.notesolution.com Variation in vacation time across cultures o Hofstedes Study 4 dimensions along which work-related values differed across cultures: 1. Power Distance: the extent to which society members accept an unequal distri of power Small power distance cultures inequality is minimized, superiors are accessible, power difference down played Large power distance cultures inequality accepted as natural, power difference are highlighted & superiors are inaccessible Canada & US low power distance 2. Uncertainty Avoidance: the extent to which ppl are uncomfortable w uncertain & ambiguous situations Strong UA cultures stress rules, regulations, hard work, conformity & security Weak UA culture less concerned w rules, regulations, conformity, security Risk-taking is valued Canada & US weak uncertainty avoidance 3. MasculinityFeminity More masculine cultures differentiate gender roles, stress economic perfo More feminine cultures accept fluid gender roles, stress quality of life, sexual equality Canada mid-pack; US masculine Shows how assertive ppl are & how much they value gender equality Malak Patel 2 Chapter 4 www.notesolution.com
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