MGHB02H3 Chapter Notes - Chapter 4: Job Satisfaction, Geert Hofstede, Total Quality Management
Document Summary
Values: broad tendency to prefer certain states of affairs over others. Preference aspect of this means that values have to do with what we consider good or bad. Values are motivational, they signal the attractive aspects of our environment that we seek and the unattractive aspects that we try to avoid or change. Signal how we believe we should and should not behave. Broad tendency means that values are very general and that they do not predict behaviour in specific situations very well. Respectful of authority and have high work ethic. Gen y: confident, social, demanding of feedback, and somewhat unfocused. Culture differences in values: work centrality. Japan is at the top, with high work centrality. Belgians and americans had average, and british scored low. Those with more central interest in work were more likely to report that they would continue working despite the newfound wealth.
