RSM100Y1 Chapter Notes - Chapter 7: Strategic Planning, Carry Out, Crisis Management
Document Summary
Management: the process of achieving organizational goals through people and other resources. A manager must combine human and technical resources in the best way possible to achieve the company"s goals. Premier, mayor: spend most of their time developing long-range plans for their organizations (set a direction for their organization), they also inspire the company"s executives and employees to achieve their vision for the company"s future. Director, dean: middle managers are more familiar with day-to-day operations than. Ceos: they develop detailed plans and procedures to carry out the firm"s strategic plans, middle managers focus their attention on specific operations, products, or customer groups. Team leaders: these managers assign specific jobs to nonmanagerial employees and assess their performance, they carry out middle managers" plans by motivating workers to accomplish daily/weekly/monthly goals. Technical skills: the manager"s ability to understand and use the techniques, knowledge, tools, and equipment of a specific department or area of study (important for first line managers).
