BU288 Chapter Notes - Chapter 2: Reinforcement, Trait Theory, Organizational Behavior

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22 Feb 2017
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Dispositional approach individuals possess stable traits or characteristics that influence their attitudes and behaviours. Situational approach characteristics of the organizational setting (i. e. Trait activation theory traits lead to certain behaviours only when the situation makes the need for the trait important: personality characteristics influence peoples behaviour when situation calls for particular personality characteristic. Main problem with early research on personality was use of inadequate measures of personality characteristics. 5 basic but general dimensions that describe personality. Extraversion extent to which a person is outgoing vs. shy interaction (i. e. sales/management: extraversion important for jobs requiring a lot of interpersonal. Emotional stability/neuroticism degree to which a person has: for almost any job, performance of persons with low emotional appropriate emotional control stability likely to suffer. Agreeableness extent to which a person is friendly/approachable: more agreeable people are warm, friendly, eager to help, etc. Conscientiousness degree to which a person is responsible and achievement-oriented: conscientious people dependable/positively motivated, hard working, achievement striving.

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