BU354 Chapter Notes - Chapter 3: Job Satisfaction, Job Analysis, Industrial Engineering
Document Summary
Job design process of organizing work into tasks required for a job. Job group of related activities/duties for one or more employees: position collection of tasks/responsibilities performed by one person. In behavioural considerations employees are starting to identify with the job (employees also rotate jobs: ergonomics figuring out what is the human interaction. Job characteristics model core job characteristics define a happy, health job it proposes that employee motivation and satisfaction are directly linked to five core characteristics: 1. Feedback: these core job characteristics create the conditions that enable workers to experience three critical psychological states that are related to a number of beneficial work outcomes, 1. Knowledge of results: the linkage between job characteristics, psychological states and work outcomes is determined by the intensity of an individuals employees need for growth. Knowing the actual requirements of jobs is essential for planning future staffing needs. It also determines which jobs can be filled internally and which will require external recruitment.
