GMS 200 Lecture Notes - Lecture 2: Learning Organization, Information System, Expert System

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

The role of information in the management process. Knowledge and knowledge workers provide a decisive competitive factor in today"s economy. Knowledge and intellectual capital are irreplaceable organization resources. The productivity of knowledge and knowledge workers depends on: computer competency and 2. Utilize a service application model managers, better organizational structure and excellent coordination and control. It facilitates communication and information sharing, reduction in the number of middle. Suppliers (scm is improved by it connections), Strategic partners (more things are done my outsourcing and partnerships using it), Customers (customer relationship management is improved by it connections) People, teams and departments are better connected by it. Organizations are atter as it replaces management levels. It has changed the new workplace ( email, p2p- peer-to-peer le sharing) Information is data made available for decision making. Good information must be timely, high quality, complete, relevant, and understandable. Information exchanges with the external environment and within the organization.