BUS 272 Chapter Notes - Chapter 6: Procrastination, Role Conflict, Job Satisfaction

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Lieketen Brummelhuis

Document Summary

Group (cid:368) is two or more people with a common relationship (cid:367) do not engage in collective work that requires inter-depended effort. Team (cid:368) is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable (inter-dependable) Not all groups are teams but all teams can be considered groups. These are the 4 most common kinds of teams in orgs: problem-solving (or process-improvement) teams, self-managed (or self-directed) teams, cross-functional (or project) teams, virtual teams. Group of employees from the same department. Meet for a few hours on regular basis to solve a problem. Goal is to improve quality, efficiency and work environment. They can only recommend solutions they don"t have authority to implement solutions. They have a lot of the responsibilities of a manager. Goal: to improve productivity and job satisfaction.