MGHB02H3 Chapter Notes - Chapter 4: Total Quality Management, Job Satisfaction, Minsk National Airport
Document Summary
Organizational behaviour chapter 4 values attitudes and work behaviour. Traditionalists are respectful and have a high work ethic, boomers are optimistic workaholics, gen. X are cynical and confident, and gen y is confident, social, and somewhat unfocused. There were four basic dimensions along which work related values differed across cultures: power distance, uncertainty avoidance, masculinity/ femininity, and individualism/collectivism. Subsequent work with michael bond resulted in a fifth dimension: long term/short term orientation: power distance the extent to which an unequal distribution of power is accepted by society members. Small power distance cultures inequality is minimized. Large power distance societies inequality is accepted as natural. Russia and mexico: uncertainty avoidance the extent to which people are uncomfortable with uncertain and ambiguous situations. Strong uncertainty avoidance cultures stress rules and regulations, hard work, conformity, and security. Weak uncertainty avoidance includes singapore, denmark and sweden: masculinity/femininity more masculine cultures differentiate gender roles, support the dominance of men and stress economic performance.
