Textbook Notes (270,000)
CA (160,000)
UTSC (20,000)
MGHB02H3 (300)
Chapter 1

MGHB02H3 Chapter Notes - Chapter 1: Reinforcement, Classical Conditioning, Operant Conditioning


Department
Management
Course Code
MGHB02H3
Professor
Melissa Warner
Chapter
1

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Lecture 3
Learning - 

What do employees learn?
-
!"
!"
!#$
How do employees learn?
Classical Conditioning-%&

'(
Operant Conditioning-)*(
((
+
Reinforcement and Punishment-#*( 
+(
(
Positive Reinforcement Employee Recognition Programs!,$
$(&
(((-
.$
/(
/(
((
What is Perception? -()(
((
What is Attribution?- 0
%
Selective Attention- (
Attribution Logic- Consensus: '1 Distinctiveness: '
situation1
Consistency: 'over time1
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