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Within the domain of logistics management, the customer service concept implies that firms should:

A. set customer service levels and logistic costs simultaneously in order to achieve strategic goals.

B. maximize customer service levels, then make the necessary logistics decisions.

C. establish logistics costs and let customer service follow.

D. minimize customer service levels, then make the necessary logistics decisions.

E. automate customer service.

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Hubert Koch
Hubert KochLv2
20 Apr 2020
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