the process of dealing with individuals in a company who are represented by a union is called:

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A Collective Bargaining Agreement is the set of agreed upon stances, rules, privileges and conduct concerning the relationship between the company and its unionized workers. Issues such as wages, hours, vacation time, insurance benefits, time off, working conditions, overtime and other things that will affect the company or its employees are negotiated in a give and take or win-win relationship. Once set in place, the agreement isn’t easy to alter by either side until the contract is up.

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