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Textbook Notes for Hassan Wafai

U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 16: Statistical Process Control, Normative Social Influence, Continual Improvement Process

OC310955 Page
7 Apr 2013
40
All orgs face 2 basic sources of pressure to change external & internal. Trends in the environment businesses must adapt. Increased competitiveness of
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 7: Social Dilemma, The Sucker, General Idea

OC310955 Page
11 Mar 2013
45
Group: 2 or more people interacting independently to achieve a common goal. Interaction is the most basic aspect of group. All groups have goals which
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 5: Social Comparison Theory, Achievement Orientation, Victor Vroom

OC310955 Page
11 Mar 2013
28
Motivation: the extent to which persistent effort is directed towards a goal. Effort is the 1st aspect of motivation and is the strength of the person"
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 14: Business Process, Human Relations Movement, Ambidexterity

OC310956 Page
7 Apr 2013
45
Broadly, organizational structure refers to how individuals and groups are put together and organized to accomplish work. Org structure intervenes betw
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 11: Delphi Method, Groupthink, Nominal Group Technique

OC310955 Page
11 Mar 2013
35
Decision making: the process of developing a commitment to some cause of action. Decisions involve making a choice among several alternatives. Decision
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U OF GBUS 2090Hassan WafaiWinter

Chapter 13 Organizational Behaviour

OC310957 Page
7 Apr 2013
25
Interpersonal conflict: the process that occurs when 1 person, group or organizational subunit frustrates the goal attainment of another. Conflict ofte
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 12: Collation, Ingratiation, Centrality

OC310955 Page
18 Mar 2013
30
Power: the capacity to influence others who are in a state of dependence. A lot of people don"t use all their power. The target of power is dependent o
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 6: Telecommuting, Job Enrichment, Peter Drucker

OC310955 Page
11 Mar 2013
40
The money employees receive in exchange for organizational membership is in reality a package made up of pay & various fringe benefits that have dollar
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 15: Fax, Word Processor, Mergers And Acquisitions

OC310955 Page
7 Apr 2013
29
External environment: events & conditions surrounding an organization that influences is activities. Organizations can be called open systems which are
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 9: Unbridled, Transformational Leadership, Transactional Leadership

OC310955 Page
11 Mar 2013
29
Leadership: the influence that particular people exert on the goal achievement of others in an organizational context. Effective leadership has influen
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 4: Workaholics, Organizational Commitment, Job Satisfaction

OC310953 Page
3 Feb 2013
29
Values: a broad tendency to prefer certain states of affairs over others. Values are motivational since they signal the attractive aspects of our envir
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U OF GBUS 2090Hassan WafaiWinter

BUS 2090 Chapter Notes - Chapter 2: Externals, Albert Bandura, Everytime

OC310956 Page
2 Feb 2013
39
Personality: the relatively stable set of psychological characteristics that influence the way a person interacts w/ his environment. A persons persona
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