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Textbook Notes for Tracey Gurton

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UBCCOMM 292Tracey GurtonWinter

COMM 292 Chapter Notes -Telecommuting, Extraversion And Introversion, Heredity

OC15946949 Page
2 Feb 2014
62
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 9: Ombudsman, Alternative Dispute Resolution, Conflict Resolution

OC7904747 Page
5 Apr 2016
17
Conlict: process that begins when one party perceives that another party has negatively afected or is about to negatively afect something that the irst
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UBCCOMM 292Tracey GurtonWinter

OB Ch.8 (c) Alyssa Leung

OC317014 Page
10 Feb 2012
36
Power: a capacity that a has to influence the behaviour of b, so that b acts in accordance with a"s wishes. A has coercive power over b if a can dismis
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 11: Situational Leadership Theory, Fiedler Contingency Model, Relationship Marketing

OC7904744 Page
5 Apr 2016
18
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 3: Absenteeism, Thoughtless, Guanxi

OC7904748 Page
5 Apr 2016
10
Chapter 3 values, attitudes, and diversity in the. Values: basic convictions that speciic mode of conduct/end-state of existence is personally/socially
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UBCCOMM 292Tracey GurtonWinter

OB Ch.6 (c) Alyssa Leung

OC317016 Page
10 Feb 2012
23
Teams vs. groups: what"s the difference? group: two or more people with a common relationship. Team a group of people with common skills who are commit
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UBCCOMM 292Tracey GurtonWinter

OB Ch.7 (c) Alyssa Leung

OC317014 Page
10 Feb 2012
24
The communication process communication: transfer and understanding of a message between 2 or more people foundation for what happens among groups and
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 1: Absenteeism, Electronic Body Music, Organizational Culture

OC7904747 Page
5 Apr 2016
24
Organizational behaviour: ield of study that looks at impact of individuals/groups/structure on behaviour within organization: purpose: apply such know
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UBCCOMM 292Tracey GurtonWinter

OB Ch.4 (c) Alyssa Leung

OC317017 Page
10 Feb 2012
41
Effort of intensity, direction and persistence a person exerts in reaching a goal. Direction: where someone wants to go - is clear of it. Persistence:
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 12: Satisficing, Decision-Making, Brainstorming

OC7904748 Page
5 Apr 2016
26
Chapter 12 decision making, creativity, and ethics. Decision: choice made from two or more alternatives. Decision-making occurs as reaction to a proble
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UBCCOMM 292Tracey GurtonSpring

COMM 292 Chapter Notes - Chapter 7: Institute For Operations Research And The Management Sciences, Communication Problems, Kinesics

OC7904747 Page
5 Apr 2016
11
The communication process: poor communication most frequently cited source of interpersonal conlict, communication is foundation for many things that h
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UBCCOMM 292Tracey GurtonWinter

OB Ch.5 (c) Alyssa Leung

OC317013 Page
10 Feb 2012
32
From theory to practice: the role of money. Money may be the most commonly used and desired reward. But relationships (with coworkers, boss) are equall
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